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Wednesday, December 16, 2009

Oh, Hey

Want to follow what's going with the Ohio Benefit Bank? Client stories? Links to articles about how great the program is? Get to know other people who are into the Benefit Bank?

Then become friends with The Ohio Benefit Bank on Facebook!

And tell your friends!

Tuesday, December 8, 2009

Hello From Montgomery County

Dayton Urban Ministries has invited us to their fine city to help people looking for foreclosure help apply for different benefits. I'm writing this on my lunch break and already the event has been a smashing success. We've already helped clients apply for an array of benefits including food assistance, cash assistance, and even senior employment.

A lot of the credit needs to go to Dayton Urban Ministries. We're working with two of their Americorps State members - Iris Gordon and Robin McElrath - who are also trained Benefit Bank counselors. They've been extremely welcoming and helpful.

We were also paid a visit by Jessica Janowiak from Solutions for Progress. "Solutions for Progress?" you ask. Yes, Solutions for Progress. They're the developers of the Ohio Benefit Bank software. This makes them a big deal. Ms. Janowiak was watching us use the software and looking to make it more user friendly. It's a testament to Jessica's company that I've been on the Mobile Express since April and there have been several changes in that time to make the Benefit Bank system faster, smoother, and easier for clients to obtain the benefits they're eligible for. To have one of their employees over my shoulder knowing that it could help people across the country was truly an honor.

Monday, November 23, 2009

Chili Giveaway Leads to Dozens of Enrollments

For the past week, our Mobile Express has been out of commission. A generator malfunction was putting our equipment at risk, so we needed to get some maintenance done. The work on the generator wasn't invasive, it just took some time. Erin and I needed to find other ways to keep ourselves busy.

Our office really stepped up with ways to fill the time.

Emily Forsee, an Americorps member, organized a huge outreach event at our Direct Service Office in downtown Columbus. Last Wednesday, the DSO hosted a huge chili giveaway. Emily worked to get ingredients and bread donated to our office. She got all the important permits. She made the coffee and printed out the advertisements which were put up around the city. People came from all over the city to get some free chili (which was delicious).

The free food attracted a lot of people having trouble making ends meet. Many of these people were homeless. Unfortunately, the homeless have trouble getting food stamps since Job and Family Services requires a mailing address to send the Food Assistance Benefit Transfer Card as well as other correspondence.

Well, for the first time in our office's history, clients without mailing addresses will be able to use our office as their primary address. This will allow food stamps to go to those who had previously been unable to obtain them.

These efforts led to 58 new applications for Food Assistance and other programs. Fifty-eight! I was honored to be a part of those 58 applications. I hate to speak for Erin, but I'm going to assume that she's proud too.*

What a great event. Here's hoping that we have another day like this in the near future.

*Pride has since been confirmed

Friday, November 6, 2009

Busy, Busy, Busy

The last few weeks have been about as busy as we've ever been here on the Mobile Express. Highlights in the past few weeks have included the Great Pumpkin Show in Circleville and the start of the Home Energy Assistance Program right here in Columbus.

See that first link? Click it. Scroll down a few paragraphs and check out the picture of the 2009 prize winning pumpkins. The biggest was 1600 pounds. Have you ever seen a 1600 pumpkin before? Have you even considered a 1600 pound pumpkin before? I had two different people (Enrollment Specialist Jerry Lee and VISTA/Senior Employment Specialist Danielle Gray) with me over the course of the event, and I tried out the same joke: "Whoever planted those gigantic pumpkins must have been out of their gourd." Neither Jerry or Danielle laughed, but their contributions were appreciated regardless.

After speaking to hundreds of people in Circleville, the Mobile Express spent a week in The Breathing Association's parking lot to help people who were applying for emergency utility assistance. Those funds became available on November 1, so the Association expected quite the turnout.

While in that parking lot, we spoke to dozens of people and helped a few people apply for food stamps. I even did one person's back taxes, leading to an expected $1500 refund. It's always surprising to see how many hungry people are eligible for food assistance but still haven't applied. No matter how many times we run into these situations, it still shocks me. I'm proud that we are and will continue to work to close that gap.

Friday, October 16, 2009

If You're Getting Out of Jail, Apply For Food Stamps!

I've been to three events recently that have targeted released and soon-to-be released felons who are eligible for benefits. Erin and I spent an entire day in Circleville where parole officers walked their wards over to the Mobile Express to have their eligibility checked. Jerry and I did the same in Sidney. And Erin and I, with a VISTA volunteer (thanks, Zach!) made another trip to Marion to help prisoners who were to be released to the general public in the next thirty days.

The trip to Marion clearly illustrated that many convicted criminals don't have jobs lined up for when they are released. And the trips to Sidney and Circleville hammered that point home. Unemployment remains a huge problem here in the Buckeye State. Being convicted of a felony greatly exacerbates that. Work is hard to find, and unemployment can lead to recidivism.

So why don't any of the ex-offenders we see have food stamps!?

There may be no greater population in need of public assistance and yet this is the population most likely to be eligible for something they're not taking advantage of. It's a problem. Hopefully, our trips to prisons will give these soon-to-be released inmates a jump start on receiving the benefits that can help provide for a second chance.

Tuesday, September 29, 2009

Pretzel Festival in Germantown

It goes without saying that if there's a festival revolving around a savory treat, the Mobile Express will find a way to be there. And there's so much you can do with a pretzel! Pizza pretzels, chocolate pretzels, pretzels with mustard. The possibilities are only as limited as your imagination!

Alas, Germantown's Pretzel Festival was mysteriously devoid of pretzels. Lots of pretzel t-shirts, not so many of the salty starches we all know and love. So my second seat - Enrollment Wiz Stephanie Blessing - and I had to make due with deep fried Oreos. Oh, the sacrifices of the road.

All kidding aside, the organization that invited us to the festival was fantastic. The Community Action Mission Partnership (CAMP) consists of a series of churches in Germantown, Farmersville, and New Lebanon that offer services to those in need. Our contact with CAMP, Reverend Karel Hanhart, was enthusiastic to help us get the word out about CAMP being the only Benefit Bank site in the area. He did such a great job that we ran out of literature!

The moral of the story: pretzels don't make or break an event. The people do. And we couldn't have expected any better.

Tuesday, September 22, 2009

The Mobile Express Makes Its First Trip to Prison

Did you know that taking a van into a prison yard requires lots of precautions? It's true! We weren't allowed to carry cell phones. Or money. Or any sharp objects. And you need to protect the van steering wheel with The Club. And we can't have our keys, those go to the prison guard in charge of supervising us.

Of course, when you're with sixty prisoners who are scheduled to be released in the next thirty days, all of the precautions are worth it.

A big thank you to Marion Correctional Institution for reaching out to us so we can help dozens of their soon to be released inmates integrate into general society. By starting the process of applying for food stamps, these inmates are one step ahead of the game!

The incarcerated are another demographic that can greatly benefit from using the Benefit Bank. Many prisons also double as Benefit Bank sites and we're always happy to help prisoners and their family members get the help that they need. This may have been the first event in a prison, but we suspect there will be many more valuable events within prison walls in the near future.

Monday, September 21, 2009

Big Idea for a Smaller Community

Erin and I were lucky enough to be invited to a community picnic in Darbyville. Darbyville is a small village in Pickaway County, about 45 minutes outside of the capital city. With a population of under 300, it may just be the smallest village we've ever visited.

The picnic provided great music, great sloppy joes (Sloppy Joes?), and more cornhole than I could shake a stick at. It turns out that Erin is better than me. I'd argue that she has an inherent advantage being from Ohio and all, but results are results. She is the better cornholer.

The picnic was held at the Darbyville Community Technology Center. This technology center is a great idea. With library hours being cut across Ohio and with unemployment continuing to be severe in the state, it's more important than ever to make sure people have access to the Internet so they can look for work, fine tune their resumes, and even apply for unemployment benefits. I'm glad that Darbyville has been able to provide such a valuable service. And I hope to see more of these technology centers in our trips across the state.

Tuesday, September 15, 2009

\m/

Oh boy, we are falling behind on this Mobile Express blog. Sorry!

I want to go back in time two weeks to August 29. Erin and I were in Warren, the county seat of Trumbull County in the northeastern corner of Ohio. Warren was hosting a back to school event and we were there to spread the word about free school lunches protecting parents from paying for any school fees. We were happy to get the word out and, as usual, the event was a success.

But I want to focus on a different aspect of Warren. A part of Warren that has nothing to do with poverty or public benefits. I want to focus on Warren's David Grohl Alley.

pictured: Russell (left) and sign

If you're not in the know, Dave Grohl is the former drummer for Nirvana, the current singer and guitarist for the Foo Fighters (who I don't like, but, whatever. Dave Grohl!). Grohl has also moonlighted as a drummer for the Queens of the Stone Age on of my all-time favorite albums. He also playes for Tenacious D, and has his own heavy metal project called Probot.


pictured: Probot, Erin's hand making the sign of the devil

I can't believe a city paid to have that painted on the street. Fantastic.

Grohl is now drumming for Them Crooked Vultures, a supergroup that includes John Paul Jones of Led Zeppelin. If you are playing with a member of Led Zeppelin, you have it made. Them Crooked Vultures is playing Columbus on October 6. I will be there.

When Erin and I created this blog, one of the things I wanted to write about was experiencing different parts of Ohio for the first time. I've only been in the state for a little over a year so I wanted to write about my first impressions of the different parts of the state. So imagine my surprise when I went to a mid-sized town three hours from Columbus and found a shrine to one of my favorite drummers. That's pretty neat.

So, thank you, Warren! I'll remember you always.

Wednesday, September 9, 2009

An Overnight Trip to Lorain

Two weeks ago, I made a trip up to Lorain with my boss, Nora. That's a lot of pressure. Not that I'm usually a menace on the roads, but I figured it was wise to be extra-extra-extra careful when your driving your supervisor up I-71.

Thankfully, I made it to Northeastern OH with nary a speeding ticket or at-fault accident. I did make the mistake of taking a toll road without any cash. So, a big shout out to the state employee who let me go without paying the $1 toll. We got into Lorain just in time for Nora to have her first meal at Red Lobster. (She gave a thumbs up to cheddar biscuits. Thumbs down to fried clams.)

Nora was there with our Executive Director, Lisa Hamler-Fugitt, to check out the food banks in Lorain. I was there to offer benefit assistance to a food drive at the Prince De Paz Church. That meant I was flying solo for at least the beginning of the event. It got a little intimidating. At one point I had a line of a dozen people looking to see if they were eligible for assistance. Thankfully, all of the people in line were patient and friendly. People had the time to ask me specific questions and not feel pressured by the people waiting in the wind and drizzle.

A few hours in, Nora arrived with a bagel and diet soda. A true breakfast of champions. With Nora there, the lines moved that much faster and we were able to speak to almost 40 potential clients.

All of this wouldn't have been possible without the tireless effort of Lorain VISTA, Samantha Flores. Her work made the food drive a success. Her efforts helped people put food on the table and made it easier for them to apply for food stamps and other benefits. Bravo.

Monday, August 31, 2009

Important News About School Fees

We'll have some details on our Mobile Express trips to Lorain and Warren in a moment, but I first wanted to point out an important change in benefit policy.

One of the many applications within the Benefit Bank software is for the School Lunch Program. If you're below 185% of the federal poverty line, your children may be eligible to have the price of their school lunches reduced. At 130% of the federal poverty level - the same line in the sand that determines food assistance eligibility - those lunches become free.

So, if you're on food assistance, you're eligible for free school lunches.

And now (again, brand new!), if you're receiving free school lunches, you are no longer responsible for any student fees. To pull the money quote directly from the law books:

"No board of education of a school district shall charge a fee to a pupil who is eligible for a free lunch for any materials needed to participate fully in a course of instruction."

Since this is brand new, there's a chance that not every school district is aware of these changes. If you know of anyone on food assistance who is having trouble paying for their children's textbooks or calculators, please call us immediately at 1-800-648-1176.

Tuesday, August 18, 2009

Our First 13 Hour Day

It should go without saying that the Mobile Express schedule is almost always booked solid. Our Google Calendar is a veritable sea of crimson blocks telling us where we need to be. Sometimes we go as far as to book two events in one day.

Or, sometimes, three.

You see, we have our Google Calendar set up so that we need to scroll down to get past 5pm. And sometimes I forget to scroll down to make sure that I'm not booking three events in one day.

Which brings us to last Thursday. The early hours were spent at Marion Franklin High School with the Wellness on Wheels Mobile Unit. We're always appreciative of the work they do (and for letting us use the lavatory on their giant truck). They've been steering moms-to-be to us for weeks now and we are truly grateful for their support.

After a quick stop at Chipotle, Erin and I then made the trip to Goodwill Columbus. We parked in front of their building for three hours and helped Goodwill employees and clients find out what programs they were eligible for.

From there, we made our second trip to The King Arts Complex for their Heritage Concert series. After spending the past nine hours doing quick checks and enrollments, simply helping with outreach was a nice change of pace.

Even with the more relaxing atmosphere, by the end of the night, Erin and I were pooped. We had spend thirteen hours in the Mobile Express and it was time for some much needed rest. After all, we had to be on the road to Cincinnati at 8am the next morning.

Tuesday, August 11, 2009

LEAP Program in Akron


Backpacks, toiletry products, food baskets, and underwear --oh my!

During the LEAP event at Cornerstone Church in Akron there was much support and festivity. Over 1500 people came to receive material assistance, medical assistance, hair cuts, food and agency referrals. Hot dogs, inflatable slides and a Teddy Bear picnic (book reading and cupcakes) were some of the entertainment options. Fun, fun, fun.

Russell and I offered Quick Checks and made many referrals to agencies for specific needs. It was clear that folks are feeling the pinch of the economy and are looking for options to address these needs. Many of the referrals were to organizations that had a booth right in the room.
Sean Cole invited us to the event after seeing us at the Akron Project Homeless Connect event earlier this year. We thank him for being a gracious host.




Mobile Express Press Release

A big thanks to Lauren McMillin for helping us spread the word!

For Immediate Release: Friday, August 07, 2009
Contact: Lauren McMillin, Legislative Aide (614) 466-1790


Ohio Benefit Bank Mobile Van to Visit Rep. Dyer Town Hall Meeting
Constituents Can Apply for State Services on the Spot

COLUMBUS – State Representative Stephen Dyer (D-Green) today announced the Ohio Benefit Bank Mobile Van will be on hand for a Town Hall Meeting at the Tallmadge Public Library on August 17.

“I am pleased to add this service to my upcoming Town Hall Meeting in Tallmadge,” said Rep. Dyer. “The Benefit Bank can help residents sign up for services and get assistance from the state through a number of programs. This is the first time this unique mobile unit has come to a town hall meeting anywhere in Ohio.” The Ohio Benefit Bank (OBB) is a public-private partnership that helps connect low and moderate-income Ohioans with free tax preparation and access to potential public benefits and work supports.

Trained Benefit Bank counselors will be on hand to assist constituents. Residents can check potential eligibility for work support benefits such health care coverage, home energy assistance, child care subsidies and food stamps in a confidential setting. Counselors also help prepare and file federal and Ohio income tax returns at no cost to eligible Ohioans.

Rep. Dyer’s Town Hall Meeting will run from 6 to 8:15 p.m. at the Tallmadge Public Library, 90 Community Rd. Tallmadge, Ohio 44278 on August 17, 2009. The van will be in the parking lot during that time to offer residents a private place to meet with a Benefit Bank counselor.

Since beginning operations, the Benefit Bank has helped more than 70,000 Ohioans access more than $120 million in tax credits and other work supports. However, more than $1.6 billion in tax credits and other supports go unclaimed by eligible Ohioans who do not apply.

Friday, July 31, 2009

Successes

I just wanted to take a second to note how well things have been going for the Mobile Express. I buried the lede a bit in my previous post, but the Medworks event in Cleveland was truly extraordinary. With over 100 eligibility estimates done over one weekend, there's potential for lots of benefits to go to Cleveland's low income residents. And we were just icing on the cake when you consider that hundreds of people were able to see a doctor for the first time in who knows how long.

And now word is coming out of Tiffin that since our event on July 21, Benefit Bank sites in the area have increased by 150%. Now, should anyone need help in the future, their needs will more easily be met.

Obviously there are events that don't pan out the way we'd like. And there are other events where we talk to people but we can't be sure if it will lead to more Benefit Bank sites or more enrollments. But seeing tangible results like this... it feels good.

Thursday, July 30, 2009

Busy Busy Busy

I know we haven't checked in for over a week. Thankfully, we're chock full of excuses. The big excuse? We've been on the road all week.

The last time we updated, it was regarding the very successful event in Tiffin, OH. Since then, we've been to the Carroll County Fair where I tried my first fried-cheese-on-a-stick. I wasn't a fan. I was imagining a gigantic mozzarella stick but this was just fried cornbread with a tasteless gooey center. I much prefer the fried Twinkies.

The next day the Mobile Express made its way to an event in Lousiville, OH. Since we were stationed next to a Mobile Blood Bank, I took the opportunity to donate two units of type-A-positive red blood cells. This was my first time donating the two units. It involved a centrifuge that separated the red blood from the plasma. To make sure the donor doesn't pass out, they actually feed the plasma (along with some saline) back into you. That was super-weird, but definitely worth it. Now I can't give blood for another four months instead of two. I saved myself a finger prick!

The events in Carrollton and Louisville were relatively slow, but that all changed the following weekend. We found ourselves in Cleveland at a health care event for the uninsured. The event, sponsored by Medworks, was truly amazing. To help illustrate the power of this event, I refer you to this piece by Cleveland Plain-Dealer columnist Connie Schultz. We knew this was something special when we were working there, but that column really drives it home. It very likely saved lives.

The idea behind this event was that people could make appointments in advance (approximately 1,000 patients were booked) and then see a doctor at no cost. Prescriptions were filled out. Eyeglasses were distributed. Some learned of threatening health conditions and some were even sent to the emergency room on the spot.

After getting their health needs taken care of, these patients were then brought to us. Many were eligible for benefits, including prescription assistance that could help ease the cost of refilling their newly obtained pills. We saw hundreds of people and most were eligible for something.

So, yes, it was a very busy couple of days. Thankfully, we get a bit of respite during the Ohio State Fair. The Mobile Express is parked in the Marketplace at the Ohio Department of Job and Family Services. Ohio Benefit Bank counselors will be present. Stop by and say "hi!"

Wednesday, July 22, 2009

Famous in Tiffin :-)

The mobile went to Tiffin on Tuesday July 22. The local paper captured the event here --front page in fact. We are becoming famous in small circles!

Twenty families/individuals enrolled in programs, while many others completed Quick Checks to see if they were eligible for benefits. We found that most people were or would be eligible soon for benefits.

Gayle Loyola was the regional coordinator on site. She did an excellent job of organizing the event and it went off without a hitch. The pizza and salad were lovely surprises.

Folks in Tiffin are pleasant and patient. In some cases, even with 6 counselors in action, people needed to wait to be seen. All in all, it was a great event.

Jazz and Ribs? Sign Us Up!

The King Arts Complex and Smooth Jazz 103.5 are sponsoring a Heritage Concert Series featuring local jazz bands. BBQ was readily available.

Also readily available: the Mobile Express. Although, I must say, it can be very difficult to help clients in a musical setting. It turns out concerts are quite loud.

Erin and I persisted and were able to speak to dozens of people who were interested in what the Ohio Benefit Bank had to offer. The turnout at the concert was fantastic and we're always glad to talk to people in happier settings. Being surrounded by music and community definitely leads to good moods. That goes for clients and for counselors.

Thursday, July 16, 2009

Project L.O.V.E.

Formed in 1993, Project L.O.V.E. (Love Our Kids...Vaccinate Early) has been working towards immunizing Columbus's children.

From their website:

When Project L.O.V.E. began, local immunization rates were estimated to be at 40 percent and have since improved to 86.4 percent. Franklin County was recognized by the Centers for Disease Control and Prevention (CDC) in March 2006 for having the highest urban immunization rate in the country.

That's pretty impressive.

Erin and I were honored to take the Mobile Express to a Project L.O.V.E. event in the King-Lincoln Bronzeville neighborhood of Columbus. We figured our target audience would be young mothers and lower income families. And we saw plenty of that demographic. But because the event was centrally located in a public square, we got a little bit of everyone.

I helped one person fill out an application for a Golden Buckeye card. Unfortunately, I've been seeing this a lot. There appear to be lots of Ohioans who are over 60 or are disabled who don't have this valuable discount card (which also includes a prescription discount plan).

If anyone you know is over 60 or disabled and isn't getting $0.39 sodas at McDonald's, please apply for your Golden Buckeye card immediately! There are no income requirements. Just age and/or disability. The list of businesses who offer Golden Buckeye discounts is truly massive and we want to make sure people are taking advantage of it.

Wednesday, July 8, 2009

Harrison County Fair

Yesterday the Mobile Express made the long and winding trip to Cadiz, OH, hometown of the legendary Clark Gable, for the Harrison County Fair.

Unfortunately, we didn't have a lot of luck getting any bites at the fair. To add insult to injury, the fair didn't have an ATM. Erin and I were foiled from buying the fried pickles and corn dogs we craved.

However, as a city boy, I admit I was pretty excited to see my first swine, my first Holstein Cow, and, on the road, my first turkey vulture and first groundhog.

One of the things I really enjoy about working with the Mobile Express is that I get to travel in a state that really does offer a lot of things. There are mountains and plains. Big cities with skyscrapers and small towns with only one stop light. International Houses of Pancakes and Waffle Houses.

So even though we didn't get anyone signed up, I at least got to experience a new part of Ohio.

Tuesday, June 30, 2009

Windham

Usually, Erin and I are wary about having the Mobile Express be the focal point of an event. The van is great at events of any size. But the van by itself doesn't always draw a crowd. So driving two-and-a-half hours to park the van in front of the town library...I had my doubts.

My pessimism was unfounded. It didn't hurt that the town was wonderful. We found Windham to be incredibly welcoming. People stopped by to show support, check their eligibility for important programs, or just to chat. It seemed like the entire backdrop was pulled from The Andy Griffith Show.

We met with Toni Brown-Harris, a VISTA from the area. She hit the pavement hard to attract pedestrians and passers-by to the Mobile Express and she was quite successful. We ran through one enrollment and half a dozen quick checks. We even got a visit from the Director of Portage County Job and Family Services, Anita Herington.

Unfortunately, Windham doesn't have a Benefit Bank site. The closest ones were in the county seat, Ravenna. That's a fifteen minute drive. Unfortunately, when dealing with people in poverty, that sort of time commitment isn't always possible.

Ms. Brown-Harris told us she was working tirelessly to create a Benefit Bank site in Windham. Here's hoping that she's successful. The people of Windham certainly need and deserve one.

Thursday, June 25, 2009

Daisies from the Concrete


We park the van at a lot where there is good security, ample space and friendly people. The atmosphere is lacking in that it is gravelled over, miscellaneous objects are strewn about and it is a very utilitarian place--more industrial than esthetically pleasing. However we dutifully put the van to bed at night and find that our spot is a good one.
*
The other day as I drove up to the spot around 7:00 pm in the evening after a long trip on the road I came upon this beautiful sight-daisies growing up out of the concrete. And, this picture served as a metaphor for me. Even though all around may appear dull or depressing, there is beauty in our midst; hope in the cracks; surprises when least expected.
*
I think as the economy continues to struggle, folks continue to lose jobs, people feel the pang of hunger and worry the picture can be bleak and depressing. These daisies remind me that we can look for the good around us, appreciate beauty, and be grateful for what we do have while we work to address the hardships we face.

Thursday, June 18, 2009

National News

The Mobile Express was featured on National Public Radio's Marketplace. Jeff Tyler did a good job capturing our purpose and did a nice piece that reflected how we provide support to folks.

You can listen to the story here.






Wednesday, June 17, 2009

Senior Safety Day in Franklin

Last Monday, Erin and I woke up at 5am to be on the road bright and early. Erin called it "bright and ugly," which was funny before I got my caffeine fix.

That morning, Franklin was hosting a senior safety day. Many of us have had grandparents hurt in falls, so an event like this was much appreciated.

With the Mobile Express outside the front door, Franklin residents were free to check their eligibility for state and federal benefits and many took us up on it. There was an interest in programs that would help pay for the Medicare deductions taken out of Social Security checks so we helped prepare those applications.

On a more disappointing note, on a gas station on I-70, I dealt with my first person who was totally opposed to our efforts. According to this woman, food stamps and Medicare assistance were handouts that were taking money out of her pockets. I tried the usual retorts. This assistance is an investment in Ohio. The money that our clients receive is spent on local businesses and is injected into the local economy. People need us right now more than ever.

She wasn't having it. I paid for the gas and left. I know you can't win 'em all, and that sometimes there are people that just can't be reasoned with. But I hope if she is ever in a situation where she needs the help, she's not too proud to ask.

Tuesday, June 16, 2009

Applying for Food Stamps in our Back Yard

The OBB Mobile Express currently calls North Linden, Columbus, Ohio home. From its parking spot, the van can travel to all parts of Ohio. Youngstown, Cleveland, Ironton, Toledo, you name it. But sometimes travel can make us roadworn and weary. So it's always nice to drive to an event in North Linden, Columbus, Ohio.

The Mobile Express made the half mile journey to Grace Apostolic Church. They were hosting a street fair where parents could sign their children up for summer lunch programs. In between free sno-cones and basketball games, parents could mosey up to the Mobile Express and check their eligibility for other programs.

The event, in no small part due to the efforts of the many Benefit Bank employees who came to help, was a total success. We had three Ohioans go through the entire application process and apply for food assistance. These clients appear to be eligible for hundreds of dollars per month. Now, this is only an estimate. But if that estimate turns out to be accurate, the lives of these Ohioans are about to be changed in an extreme way. And for the better.

So, yeah, it was a great event.

Tuesday, June 9, 2009

Weekend on the Highways

Erin and I think weekends are so overrated, so we eschewed time off in exchange for two weekend events in Ohio.

The first was held on Saturday morning in Richwood at the town's First United Methodist Church. The church is one of two Benefit Bank sites in the village and we were invited to their food pantry to help get spread the word. We spoke to a few community members who had questions about health insurance and Medicare subsidies. We also performed some quick checks for people who appeared to be eligible for utility benefits.

We returned from Richwood early enough to enjoy some down time. That was a good thing since we were up and at 'em the next morning for an event in Medina. The city was celebrating the opening of a new park that featured three baseball/softball fields. The event was heavily attended. For obvious reasons, the Benefit Bank Mobile Express didn't have the same panache to it as the free hamburgers and sno-cones. Despite competing with free food, we still had dozens of people stop by the van to see what benefits we offered.

The event in Medina was so much more than free food and benefit eligibility. It also features a home run derby. I took part. The top three won a trophy. I was not in the top three. Although I left Medina empty-handed (save for some burgers), Erin and I felt that the trip was a roaring success.

Thursday, June 4, 2009

LSS in Ironton- 10 TV Video about Food Crisis

Lutheran Social Services piece about hard economic times in Ironton. Check it out.

Friday, May 29, 2009

Driving to Wilmington


Wilmington Hit with Lay Offs

Jerry Lee and I went to Wilmington, Ohio to go to a Town Meeting regarding the DHL Corporation closing. Many in attendance seemed interested to find out how Wilmington was going to help those who were affected. I had the chance to talk with an elderly gentleman about the Ohio Benefit Bank and he was very supportive of the idea. I asked him how we could find those who needed the service the most and he replied, "Wilmington folks are proud people, they may not seek out resources like these." It made me wonder how we can take away the stigma of benefits-- especially in these times of transition.

Reuters.com had to say this about the situation in Wilmington:

According to the Economic Task Force for the DHL Hub created by Mayor David Raizk, one in three families in Wilmington had someone employed at DHL. The projected impact of the job losses is expected to exceed $400 million dollars annually. (February 21, 2009)

These circumstances call for a coordinated response and the Mobile Express is designed to do just that. The Benefit Bank is a consistent reminder that help does exist in these difficult times. Now we need to be in the right place, in the right time to provide that support.

Locally, Wilmington has a Benefit Bank location staffed by Alexander Ives (pictured below). People can visit him to check their eligibility and apply for benefits. He has a very warm spirit and will do well in his newly appointed role. On a side note, he shared that his dad was an entertainer and when I inquired further came to find out that his dad is the great folk singer Burl Ives. If you are interested to find out more about his famous dad you can click here.

Partnering with Ohio Health's Wellness on Wheels

Wellness on Wheels is a massive mobile unit (also funded by the generous Columbus Foundation) that is dedicated to providing prenatal care to pregnant women who may not have adequate health insurance. The goal is to drastically reduce infant mortality and improve the health of the moms-to-be.

Because Wellness on Wheels targets low income Ohio women, a partnership seemed natural. Last Tuesday, we took our mobile unit and followed Wellness on Wheels to Brookhaven High School (go Bearcats!).

Over the course of three hours, we helped enroll one young woman into the WIC program. The WIC program offers food assistance to mothers, mothers-to-be, and young children. WIC can subsidize healthy foods like milk, baby formula, peanut butter, and even tuna.

Working with Wellness on Wheels was truly a pleasure. We hope this is the start of a beautiful friendship.

Thursday, May 28, 2009

Asian Festival

Last weekend, Erin and I were able to stay in Columbus for the Asian Festival in Franklin Park. The Asian Festival is one of Columbus's largest events as it regularly attracts over 100,000 people annually.

After doing some math, we realized it was very lucky that some of those 100,000+ may need some assistance so it was imperative that we have a presence at the event.

We were joined by our "star volunteer" Theresa Lee for the event as we hunkered down to let people know that help was available. Here we are on Sunday morning:



The event was as gigantic as advertised. The weather cooperated and gave us two unseasonably warm days (which is why I'm wearing a t-shirt). This was great for us since we had our awning out and our air conditioning on full blast. It was a little tougher in the food court where the temperature combined with the hundreds of hot stoves in a small area to create a wall of heat. I did not envy the food vendors.

I did, however, get to sample some new cuisines. I was non-plussed by the Laotian food. I found it a little too bland and they were using BBQ sauce that tasted like the American stuff I could buy at the store. The Indonesian food on the other hand...yum! Counter-intuitively, I love spicy food on a hot day and the Indonesian beef delivered.

When I wasn't stuffing my piehole (beefhole?) with food, Erin and I were hard at work performing quick checks on almost two dozen attendees who needed help with food and utilities. We spoke to dozens of people about our services and made sure people would keep us in mind if they knew of anyone in need.

Wednesday, May 20, 2009

Hancock County

Good morning, readers! As you've, hopefully, previously read, the Mobile Express Unit has been spending a lot of time in Hancock County in Northwest Ohio. Our event on the 14th was marred by storms, but three days later we traveled to nearby Findlay to offer our services at a food pantry.

For obvious reasons, food pantry events tend to be successful in terms of meeting people who could use our services. Many already have food stamps, but others are surprised to learn about things like Ohio's Home Energy Assistance Program and Ohio's Best Rx Prescription Program. The event last Saturday was no exception. With the help of some great volunteers, we performed over a dozen eligibility checks and even went through the application process with a handful of clients.

Only two days later, it was back to Hancock County for events in Rawson and McComb. I was accompanied on this trip by Jerry Lee (he's the handsome fellow in this picture). Jerry has been a great help in traveling with the OBB Express whenever Erin or I can't make an event. He was as helpful as usual over the past two days.

Admittedly, the event in Rawson was disappointing. Worse yet, we didn't have the weather to blame. Rawson and Arcadia are both very small towns with populations under 600. Despite advertising on radio and the local newspaper as well as fliers being distributed by the Hancock County United Way, we couldn't get anyone to bite on our services.

McComb is a little bit bigger than Rawson, so we had high hopes for our next event. The turnout was still more modest than our experience in Findlay, but we were happy to perform a handful of eligibility checks and Jerry managed to help someone apply for food stamps. Applications take time (a little over an hour), so they can be tough on the road. Anytime an application is completed in the OBB Express, it's a sign of a successful event.

So, there you have it. Four towns in Hancock County in six days. But we're not done yet! We'll be back in Hancock County next Friday in presumably lovely Arlington. Arlington's population is over 600, so our prospects are looking good!

Monday, May 18, 2009

Premium Parking

There are advantages to looking official. In Cleveland at the "Biggest Job Fair Ever", we approached the event at the Convention Center and realized that parking was very limited. Our vehicle is very tall and most parking garages cannot accommodate us. We looked around at street parking and everything was taken. They expected up to 10,000 people at this event so this was not surprising.

We decided to ask a parking official for advice and he suggested to turn into a driveway just up ahead. We looked at him suspiciously and asked if the parking could fit something our size and he said "They take semi trucks in there".

We approached the building gingerly (anticipating that we would be turned away any minute) and stopped at the guard booth. The guy asked, "Here for the job fair?". We said, "Yes" and he waved us in. To our amazement, we were ushered into the Convention Center directly. We parked next to city vehicles and had most of the place to ourselves. The picture above shows you our premium spot.

Walking down the hallway a bit we found ourselves right where we were going to set up.

The event was great for us. We spoke to over 450 people- sharing info about benefits and the VISTA Program. People were hungry for the information-- most expressing a willingness to be creative and bringing an attitude of, "anything that can help in this economy.......".

Russell and I were dog tired at the end of the day. Russell mentioned tired/sore feet and I experienced laryngitis. Can you believe I had no desire to talk that evening?--now that is something!

Thursday, May 14, 2009

Hancock County Visit

The Mobile Express visited Hancock County in Arcadia. We met Beverly Phillips, Community Services Director from United Way, Emily Ruckel representing 211 Services, Tonya and Whitney from the VISTA program. This was the first of 5 events touring in Hancock County.

As you can see, many people, albeit snugly, fit in the van as it teemed with rain. We are hopeful that our next event will be sunny and teeming with people.

Monday, May 11, 2009

Eating Funnel Cake in South Lebanon

Last Saturday I took the OBB Mobile Express to South Lebanon with Ohio Association of Second Harvest Foodbanks Southeast Regional Coordinator Jessica May. (Man, that was a mouthful.) A big thank you to Jessica for taking time out of her Saturday to work with me. It was much appreciated.

The OBB Mobile Express made the trip down I-71 to South Lebanon to take part in a fair meant to raise money for an early learning center in the area. And they really went all out! Rides, games, and a blues cover band that was really, really good. But like with any fair, the star of the show was the funnel cake booth. I love funnel cake.

(Regional curiosity: Where I'm from, we don't have funnel cake. We only have "elephant ears." But we call the elephant ears "fried dough." More descriptive, less poetic. Equally delicious.)

With all that hubbub, I was nervous that our services would be drowned out by all the noise and commotion. We were able to speak to a few of the attendees, including one woman who was staying in a homeless shelter.

It was an absolute pleasure to be surrounded by a festive atmosphere and to see hundreds of people gathering together for a good cause. We definitely need to get more fairs on our schedule!

Thursday, May 7, 2009

Rumor: Van Out of Commision

It is true that we had a little blip with the van. We left the lights on overnight one day and came back to the van's battery out of juice. We arranged for a tow to a dealership and got it fixed lickety-split and were on the road again two days later.

We learned many things along the way:

The battery is not in the traditional location under the hood. We figured this out by reading our vehicle manual. You need to lift the flooring under the driver's feet to gain access to the battery case, use a funky screwdriver and remove the case cover to get to the terminals on the battery. Cables can be strung through the cabin on the passenger's side to provide the jump. We attempted this but we were unable to start the vehicle due to the key not being willing to turn--even though the battery should have had enough of a charge.

A guy named Kevin from Shamrock Towing came to our rescue. It was a challenge to tow the vehicle due to it's size and position in the lot but Kevin (having been on the job for 19 years) knew what to do. He did so with much finesse-- I was impressed.

At the dealership they found that a module was burned out contributing to the key not turning. With the battery charged and module part replaced we were able to take to the road again. Luckily the part and labor was covered under our vehicle warranty-- charge to us $0.

Yesterday, we took the van in for service to Farber Specialty Vehicles. We are getting a step to help those who have difficulty walking/stepping into the van, fixed a dome light, learned how the generator and battery powers the van along with several other little things. While there, I inquired about a warning signal for the lights being turned on. Farber called today to say a fuse was blown and that fuse controls both the dome light and the lights on signal. We are happy to say that we have a fully functional van now.

We were just appreciative that the van was in Central Ohio when all this happened. Watch out world--Erin and Russell have jumper cables and we are not afraid to use them!

Wednesday, May 6, 2009

Stephanie on the Road with Me


Stephanie Blessing(enrollment specialist) conducting a Quick Check with a
mother and her 19 year old daughter
.
Stephanie Blessing (Ohio Benefit Bank counselor from Columbus) and I rode through the rolling hills of South East Ohio yesterday. Our destination was Gallipolis, OH at the New Life Lutheran Church where the LSS Mobile Food Bank was setting up.

We were warmly greeted by Barb Packer, Director of Food Pantry Services at Lutheran Social Services. She has written an article for Capital University that mentions the Ohio Benefit Bank-- check it out here. The Ohio Benefit Bank is an integral component to the services LSS provides and we were glad to be with them on site and on the road.

Their mobile food pantry staff and volunteers provided a week's worth of food to over 80 families on this day in Gallipolis.

Three of these families came to the OBB Express to learn if they were eligible for services; two signed up for the Senior Community Service Employment Program. Many of the folks we spoke to while in line were receiving other services like food stamps and cash assistance.

The people of Gallipolis and surrounding areas are very friendly. While driving, I found myself waving at smiling pedestrians as we passed by. They waved heartily back. So, it was a good day, the weather held out, met interesting and friendly people and had a fun trip up and back with my temporary travel partner.

Monday, May 4, 2009

On TV in Zanesville

We traveled to Zanesville, OH on Thursday April 30th visiting the Muskingum Valley Health Center where they hosted a round table discussion for Medicare Part D. While there, the local TV station(whiz-tv) interviewed me to find out more information about the Ohio Benefit Bank.


We arrived a few hours before the round table discussion to open up shop and greet those entering the center. HEAP (Home Energy Assistance Program) applications seemed to be the main focus for the day. Given the economy and changes experienced lately, more folks are eligible for HEAP and weatherization services.

People seem to be coming to the van with the attitude of, "Every little bit helps...". We are glad to get the word out and happy when we can offer some relief through our services.

Wednesday, April 29, 2009

Project Homeless Connect

I had the pleasure of traveling to Akron with Jerry Lee, one of our enrollment specialists from Columbus. My normal travel partner was skipping out to see the Red Sox game in Cleveland so Jerry agreed to accompany me. On Monday, Jerry and I attended the Governor's Recovery Act Information Session and were able to generate some excitement for organizations to become benefit bank sites (Twenty-three individuals). The Ohio Benefit Bank will be hosting a one hour webinar session for this purpose.



If you are interested in signing up for our webinar you can call our toll free number at 1-800-648-1176.



We were then off to Project Homeless Connect the next day hosted at The Chapel near the University of Akron. This was one of the most organized events I have been to in a long while. Over 500 volunteers engaged with the homeless community to offer services. Individuals could come for a shower and a hair cut, sign up for supportive services, get food from a local pantry, receive lunch, and of course sign up for benefits with us.

Each client was offered doughnuts and coffee, participated in an "intake" and was assigned a chaperon to guide them to different booths/rooms for services. The chaperon was very helpful in navigating the maze of rooms, keeping track of paperwork and providing reminders for follow up. The main beauty of the chaperon system was the forming of relationships-- one on one with the clients-walking and talking together.

Michelle Long and Jerry Lee are pictured above next to the van. Michelle is a VISTA volunteer. She provides training to local Benefit Bank volunteers and was very helpful through out the day.

This was the first time we extended the awning for an event. It protected us from the rain and of course made our van look very chic. It only took us an hour of mopping up the rain in the van entry way to think--"We should extend the awning!" Good news is that we can be taught and lessons learned stick with us.

Monday, April 27, 2009

Minority Health Fair in Mansfield

Last Saturday, I woke up bright dark and early to make the trip to Mansfield for the Minority Health Fair sponsored by the Mansfield/Ontario/Richland County Health Department. The M/O/R Health Department must be thanked. Not only did they host an event that offered health services and free food to their community, they're also an active Benefit Bank site. That meant that we could immediately refer anyone who appeared eligible for benefits to their booth and they would set up an appointment.

The event also featured my first ever radio interview. Mansfield's own Mix 106.1 (WVNO-FM) was there to inform their listeners of the event. I did a one minute spot on the Benefit Bank and tried to convince people that their Saturday was better spent seeing if they were eligible for benefits rather than being outside and enjoying the gorgeous weather. It was an uphill battle but we did have a few curious attendees stop by to see if they may be eligible for prescription assistance or food stamps.

As always, it was an enlightening experience to go to a new town to speak to people who need assistance. Mansfield's unemployment rate is above the Ohio average, so there were many people there who needed help. Hopefully we pointed them in the right direction.

Thursday, April 23, 2009

Little Round Town

On Tuesday, April 21, we took the van down to Circleville, Ohio, the county seat of Pickaway County. Our goal was to help people enroll for benefits like food stamps and utility assistance. We were honored to have media, both local and national, in tow.

The event was hosted by Pickaway Manor, an assisted-living facility. We were blown away by the efforts of Terri Tyree (a social worker from the Manor) who put in much effort to tell people that we'd be there. Mothers went to the van saying their children brought Benefit Bank fliers home from school. The event was also advertised on the front page of the local paper. Word is that they even put our fliers on pizza boxes!

The event was serviced by the two Mobile Enrollment Specialists - Erin and myself - as well as two counselors from our Columbus office: Jerry Lee and Zach Reat. Over the course of four hours, we helped over a dozen people from Pickaway County apply for benefits. One client was so happy that she asked us to provide her with Governor Strickland's office address so she could write a letter of thanks.

I'd like to extend my hearty thanks to all of the people who made this event such a success.

Thursday, April 16, 2009

UAW Event in Youngstown


On April 15, The United Auto Workers hosted a lifeline event for the unemployed in Youngstown's Chevy Centre.

There certainly wasn't a shortage of people who needed help. With an unemployment rate approaching 15%, the UAW event saw thousands of attendees looking for work or, failing that, looking to keep their heads above water. That's where we come in.

Erin and I spoke to dozens of people, most of whom appeared to be eligible for state and federal benefits. However, we ran into a problem that we hadn't encountered in other parts of the state. Youngstown has a shortage of Benefit Bank sites. There were only seven in the immediate area. Only three were open to the public.

We were happy to work with one of the Benefit Bank sites in the area: Catholic Charities of Trumbull and Mahoning County. They made appointments right on site ensuring that people received the support they needed.

At the end of the day, I found myself wishing that we could do more. There are over 850 Benefit Bank sites in Ohio. But the need for more, especially in places like Youngstown, remains.

Working With Lutheran Social Services in Ironton




On Thursday, April 9, Erin and I drove the Express down to Ironton, the county seat of Lawrence County. Lutheran Social Services (LSS) hosted an event with their own charitable transportation: The Mobile Food Pantry. With the help of this truck, Lutheran Social Services was able to deliver a massive amount of food to this economically depressed area. One hundred were waiting in line for an opportunity to receive cereal, pasta, and fresh sweet potatoes. The OBB Mobile Express was there to help people estimate folks' eligibility for benefits such as food stamps and utility assistance.

It can't be overstated how happy and thankful we were to work with an organization like LSS in helping people receive the food they need to survive and the benefits they need to live. Many people at the mobile pantry were fortunate enough to be receiving benefits yet still needed the extra assistance that the Mobile Food Pantry provided.

Sunday, April 12, 2009

Star Volunteer at the Asian Health Fair

On April 11, 2009 Erin and I attended an Asian Health Fair at the Columbus's Public Health Department. This event focused on a large group of people that couldn't afford to seek medical help for their ailments. Since health fairs offer blood sugar and blood pressure readings, many were using this fair as an opportunity to make sure they were still reasonably healthy.

Many of the people we spoke to were over 65 and had not considered applying for Medicare or other benefits. Language, cultural differences and not knowing about benefits available to them were barriers to them signing up.

Many of the attendees at the fair were much more comfortable with their native Chinese than with English. Thankfully, we had Theresa Lee, a recently trained Benefit Bank counselor on our side. Ms. Lee was able to serve as a translator at the event and her work has led to several appointments. With Theresa's help, a group of people may soon be able to see a doctor instead of depending on a booth at a festival for their medical needs. I can't imagine a more successful trip.

Monday, April 6, 2009

1st Gig Out of Town

Erin Sprouse, Lisa Pfeifer, L. Russell Allen, and Jeff Wing
Southern Ohio Trade Show- Waverly, Ohio
Russell and Erin teamed up with the Community Action Committee of Pike County to participate in the local trade show in Waverly, Ohio this past Saturday. We were greeted by Jeff Wing early in the morning to help us set up and get oriented. Jeff is a Benefit Bank counselor on site at the Community Action Committee. He and Lisa were both a great help to those visiting the table-- providing information about local resources and touting Benefit Bank advantages.
As a team, we took turns sharing relevant information about each of our prospective organizations. The Community Action Committee of Pike County provides many services that help residents manage during difficult times including: energy programs, employment and training, health centers, transit system, senior services and much more.
We talked with 40 + individuals throughout the day, quite a few who seemed genuinely interested and in need of our services.
One gentleman was so glad to hear about our services. He approached the table expressing exasperation at not finding workable solutions to his medical issues- especially his need for insurance. Having had a near death experience recently, in the hospital, he was overwhelmed just trying to get healed. He was not aware of the benefits available to him. Fortunately, we were able to steer him to his local Benefit Bank site and give him guidance regarding eligibility.

All in all, it was a successful event and a beautiful day for traveling.
~Erin

Friday, April 3, 2009

The Ohio Benefit Bank Mobile Express Has Launched!

The Ohio Benefit Bank is an Internet-based, counselor-assisted program that helps low and moderate income individuals and families file for state and federal tax credits and other work support programs. The Benefit Bank is at over 850 sites across Ohio, helping us link Ohioans to over $100 million in benefits and federal tax supports. But even with more than 850 sites and over 3,500 trained counselors the need to reach Ohioans where they live, work, play, and pray is increasing.

Thanks to the generosity of the Columbus Foundation, the Ohio Benefit Bank was able to set up their first ever mobile enrollment unit. This Sprinter van - which features two offices and a fully functional satellite dish for Internet access - will be able to reach Ohioans who may not be aware or are unable to reach local Benefit Bank sites. With this mobile enrollment unit at our disposal, we will help thousands of Ohioans file their taxes, register to vote, and painlessly apply for programs that can help them put food on the table, keep their home warm, their health care affordable, and stabilize their household budgets.

It will be the pleasure of the Mobile Enrollment Specialists, Erin Sprouse and L. Russell Allen, to keep readers up to date on the work we're accomplishing. We hope to document where we're going, who we're helping, and what we're planning for the future.

Thanks for your time and we hope to see you on the road!

~L. Russell Allen