One of these moments occurred at a park in Akron last month
at a benefits clinic event hosted by Choices
Community Social Center.
We met with each interested resident, explaining how the OBB
can work to alleviate some of the stress and pressure that often is associated
with poverty.
One resident, who we’ll call “Dave,” listened so intently I
thought for sure he would be interested in completing an application. After
finishing my little spiel, he explained to me that although he was unemployed
he was likely not eligible to receive any benefits because he had so recently
lost his job. He would however pass all of the information on to anyone he encountered
who needed assistance.
I believe in Dave, his willingness to succeed, and his
likelihood of obtaining full-time employment very soon. I also believe in the potential marketing and
advertising power he and others like him possess. Peer-to-peer advertising (AKA word-of-mouth
advertising) is one of the oldest and most natural tricks in the book, but far
too often underemployed. Think of those
‘refer a friend and receive a discount’ campaigns or a ‘share on Facebook’
button at the end of an online news article. By educating clients and enabling
them to share information with the people around them we can reach and serve a
lot more people.
For more on this topic check out this Business Week article,
Word of Mouth Is the Best Ad.
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