Navigating online systems can be like a maze at times. OASHF has been asked to survey individuals who are trying to navigate ODJFS' request pin/status change system in order to give feedback to the folks at ODJFS. We are in search of people who:
1. Receive benefits AND,
2. Want to have easier access to ODJFS through their online reporting change system AND,
3. Have a change to report--things like: address change, income change, household size change etc.
If you know of someone in this situation or have an event where people on public benefits gather, your mobile express team would like to attend. We are also able to assist people who want to sign up and begin the process.
This online resource has great potential. It helps eliminate the need for clients to go down to the county to make these changes in person. ODJFS is interested in hearing how people experience the system and genuinely wants to make it an easy process.
No comments:
Post a Comment