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Tuesday, March 12, 2013

Just a Few Clicks Away


Earlier this tax season, Tyler and I attended a busy and well-organized tax clinic hosted by Lancaster Fairfield Community Action. As appointments came and went our team made a conscious effort to keep the benefits side of The Ohio Benefit Bank™ in mind. Each client was met with a short explanation of the many uses of The Ohio Benefit Bank (OBB™) in addition to taxes.

Why were we thinking about benefits at a tax clinic? Because many OBB tax clients are also eligible for one or more of the work support programs. But that doesn’t mean they are taking advantage of those programs. If we can let OBB tax clients know the other uses of the online service maybe we can help to de-stigmatize the work support programs. By introducing the many uses of the OBB you’re encouraging your clients to think about their needs throughout the tax appointment. After inputting all of the information necessary to complete their tax return, their work support application is just a few clicks away.

Our clients could potentially walk away from a tax appointment with a refund on the way and reduced stress towards meeting their most basic needs. 

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