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Monday, October 29, 2012

People say you learn something new every day


But some days you learn more than others. This is especially true when you get a chance to work with someone who has as much experience as my boss, Zach Reat, the outreach programs manager for The Ohio Benefit Bank. Just the other day, I traveled with Zach to a Life Skills Back to School event, and learned about a fantastic resource for a traveling benefits counselor like me, which is also extremely useful to benefits counselors helping clients that might be in from out of town or who have family members in different counties.
 

As a mobile enrollment specialist who travels to different counties on a daily basis, I frequently need to refer clients to community resources, even when I am not familiar with resources available locally. The first thing that comes to mind during instances such as these (other than referring the client to a local OBB site that might have more knowledge regarding local resources) is to refer someone to their local community resource directory through the Ohio 2-1-1 network, which provides referrals for local food and clothing distributions, free legal aid, or any other local assistance that is designed to help clients meet their particular needs.
 

However, not all of these community resource directories can be reached by dialing 2-1-1! Luckily, there’s a map for that. Zach referred me to a fantastic web page, which I now keep bookmarked on my computer, that shows whether the Ohio 2-1-1 network is active in a particular area, and lists the local call center contact information for each county. 

Check it out: http://www.referweb.net/ohio/ 




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